PPVS Privacy Policy

At PPV Solutions LTD, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the terms of this privacy policy.

1. Information We Collect

We may collect and process the following personal data:

• Name, email address, phone number, and any other contact details you provide.
• Information provided when you fill out our contact form, request a service, or communicate with us.
• Technical information, such as IP addresses, browser types, and browsing data, collected through cookies or similar technologies.

2. How We Use Your Information

We use the personal information you provide to:

• Respond to your inquiries and provide customer support.
• Deliver the services you request.
• Send relevant information about our products and services.
• Improve and personalise your experience on our website.
• Comply with any legal obligations.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Consent: We process your data when you have given explicit permission for specific purposes (e.g., marketing communications).
• Contractual Necessity: We process your data to provide the services you requested or to take steps you requested before entering into a contract.
• Legal Obligations: We may process your data to comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

• Hosting and maintaining our website.
• Processing payments (if applicable).
• Analysing website performance and improving user experience.

We ensure that all third-party service providers process your personal data securely and competently.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction: You can request to restrict the processing of your personal data in certain situations.
• Data Portability: You can request a copy of your personal data in a commonly used format.
• Objection: You can object to the processing of your data in certain circumstances, such as for direct marketing purposes.

To exercise these rights, please contact us at info@ppvs.uk.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. For more information about the cookies we use, please refer to our Cookie Policy.

8. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we recommend checking it regularly.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

PPV Solutions LTD

Unit 41 Mere View, Yaxley, Peterborough, England, PE7 3HS

Email: info@ppvs.uk

Phone: 01733 244414