PPVS Complete Facilities Management

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Case Study: Facilities Management Support for M Group Services

Client: M Group

Locations:UK Sites (Approx. 500+)

Service Offering: Comprehensive Facilities Support Services

Overview

M Group is one of the UK’s leading essential infrastructure service providers, delivering a wide range of critical support across the energy, water, telecom, transport, and utilities sectors. With over 500 sites across the UK and a diverse portfolio of subsidiary companies, M Group requires a cohesive and responsive facilities management strategy that supports both day-to-day operations and long-term asset integrity.

For several years, PPVS has worked closely with M Group and its subsidiaries – including M Group Energy (Agility Eco Services) Limited, M Group Telecom Limited, M Group Energy (Bierce Surveying ) Limited, M Group Energy (Data Insight) Limited, M Group Transport (Rail & Aviation) Limited, M Group Water (MEICA Projects) Limited, and M Group Transport (M&E) Limited – to provide a full range of facilities management services.

M Group continues to experience rapid growth and is now recognised as one of the top 10 large-scale contractors in the UK. As they expand, PPVS remains a trusted partner, ensuring their facilities evolve alongside their operational needs.

m group logo

The Role of Facilities Management in Large-Scale Multi-Site Organisations

Supporting a complex, multi-brand group like M Group requires a facilities management partner who can:

  • Ensure Consistency: Maintain high standards across a wide variety of property types and geographical locations.

 

  • Enable Compliance: Deliver proactive maintenance and fire safety measures to meet strict regulatory requirements.

 

  • Support Growth: Provide scalable services that align with business expansion.

 

  • Minimise Disruption: Deliver rapid response to maintenance issues, keeping sites fully operational.

 

  • Maximise Asset Value: Extend the lifespan of buildings and infrastructure through planned preventative works.

Our Facilities Management Support

1. Helpdesk & Reactive Maintenance Support
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Our national helpdesk supports all M Group locations with a fast and efficient response to:

 

  • Ad-hoc general maintenance
  • Internal decoration and refurbishments
  • Roofing and gutter maintenance and replacement
  • Civils, groundworks, plumbing, drainage, and electrical works

2. Planned Preventative Maintenance (PPM)
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We carry out regular scheduled maintenance across M Group sites to reduce unplanned downtime and keep facilities running smoothly, including:

 

  • CCTV and Solar PV servicing
  • Electrical and mechanical servicing
  • HVAC and ventilation
  • Water treatment and drainage systems
  • Fire alarm and lift servicing

3. Fire Safety & Compliance
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PPVS plays a key role in delivering fire safety solutions across the M Group portfolio. Services include:

 

  • Fire risk assessment remedial works
  • Fire compartmentation and fire door maintenance
  • Project management for remedial works across the UK

4. Project Management & Interior Works
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We provide multi-trade support for projects of all sizes, including:

 

  • Interior refurbishments and office fit-outs (Grade A & B)
  • Warehouse upgrades
  • Roofing replacements and large-scale civil works

Results & Impact

Our long-term partnership with M Group has allowed us to support the evolution of their facilities in line with the company’s rapid growth. Key benefits include:

 

  • Enhanced Consistency: Unified FM delivery across multiple brands and locations.
  • Operational Reliability: Minimised downtime through responsive support and PPM.
  • Regulatory Assurance: Compliance with fire safety and building regulations.
  • Quality Preservation: Maintenance of high-grade fit-outs and infrastructure.

 

As M Group continues to scale and solidify its position as a market leader in infrastructure services, PPVS is proud to provide the facilities support that keeps their properties safe, efficient, and future-ready.

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01733 244414
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020 4538 0835
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