Facilities Operations Co-Ordinator

We are growing!

PPVS is a friendly family run business which established in 2015 and has some amazing clients on board across the UK.

We are currently searching for the right candidate who can take on a role as Facilities Co-ordinator. In this job you will be expected to take on a duty of care to all our clients and take ownership on the day to day jobs which come in. All works are very varied from reactive, non-reactive and quoted. We currently have an ever-growing portfolio of over 2800 sites nationally with a great team currently working for PPVS. The role will also include building up a good reputation with suppliers across the country.

We are looking for someone friendly and approachable and knows how to get the job done to the best ability then can. Someone with Facilities Management experience is a must as well as knowing general building specifications.

If you feel like this is the next step in your career please reach out to us!

We are looking for an experienced Facilities Operations Coordinator to join our small, friendly facilities management organisation based in Peterborough. Due to ongoing success we are looking to expand our team and we need a passionate individual to support our business and offer high levels of service to our clients.

The candidate will receive great experience whilst being involved with new opportunities within the company. Following a recent move into new office premises it is a great opportunity to join our team.

The role:

• Support internal departments with logging and scheduling planned and reactive work requests on internal management/ CAFM systems.

• Communicate with contractors and clients to ensure jobs run smoothy to offer the high levels of service promoted by the organisation.

• Continuous monitoring of safe working practices within the business by monitoring contractors H&S processes and accreditations.

• Support the business by finding contractors to expand support networks and ensure formal onboarding processes are followed.

• Following up outstanding work in progress jobs to ensure jobs are raised and closed within client timeframes and feedback relevant information to ensure clients are fully updated on progress.

• Respond to general enquires via phone and email in a prompt and efficient manner for entire business.

• Ensure clients planned maintenance tasks are monitored to agreed schedules and paperwork is provided promptly.

• Support and schedule mobile engineering team to ensure a smooth transitions of work requests.

• Offer support with new tender operatives and pull together formal proposals for submission.

• Support company Directors and Management teams with day to day administration duties.

• Support the finance team with invoice approvals and distributions.

Personal Qualities:

• Passionate to learn new skills and progress and thrives to succeed

• Strong customer service skills

• Well organised in a fast-passed industry and environment

• Ability to work on their own initiative and as well as within a team

• Adaptable and flexible to the needs of the business

• Good level of attention to detail

Experience Required

• Knowledge of Microsoft office packages

• Previous experienced within the property or facilities management industry

• Previous roles offering high levels of customer service

• Strong knowledge of facilities management operations

Education

• Minimum of 5 GCSE grade C/4 or above in Maths & English

• A Levels or equivalent College Diploma preferred but not essential

• IOSH/NEBOSH preferred but not essential

• Facilities Management qualifications preferred but not essential

Job Types: Full-time, Permanent

Salary: Competitive

Additional pay:

• Bonus scheme

• Performance bonus

Benefits:

• Life insurance

• On-site parking

Schedule:

• Monday to Friday

• Overtime

Ability to commute/relocate:

• Peterborough, Cambridgeshire (preferred)

Experience:

• Property Services: 2 years (required)
• Health & Safety: 1 year (required)
• Facilities management: 2 years (required)

Willingness to travel:

• 25% (preferred)

Work remotely:

• No